I was skeptical at first to use an online company to expedite my passport, but using this company ales all of the troubles of the entire passport production process. I did the 5-day expedited service, and the communication from the support staff was great. I received my new passport and my original documents 2 days early thanthey said. I highly recommend using this company whether you need your newpassport or just other documents. Thank you!
If you have any visa or passport issues, you have to contact Primary Documents. They made an otherwise confusing process flow seamlessly. Could I have applied for a new passport myself, after having lost it years ago? Yes, I could have. However, support walked me through every step, told me exactly what I needed, reviewed the details before I sent them and was there anytime I had a question. The process went by quickly and I had my new passport within a two weeks. Amazing service!!!
Order submitted online 2 June 2017. Prepayment was made on 3 June. The process completed by 5 June and new passport delivered today 12 June. Tracked all the way of delivery - Fantastic service.
Everything went very fast. No waiting time. The person who served us was friendly and efficient. We had to make an urgent passport application service because we traveled within two weeks. To do this we had to fill in the application and provide the photos. Once this was done, we had wait. The whole process has been done in less than one week. We are really satisfied.
I want to place on record my thanks and appreciation to the "Primary documents". The feedback from users has been consistently great. I hope this service continues to do the good work.